Accessibility Plan and Policies

This accessibility plan outlines the policies and actions that will be put into place to improve opportunities for people with disabilities.

Statement of Commitment

Sunshine Express Garden Centre is committed to respecting the dignity and independence of persons with disabilities. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.

Accessible Emergency Information

Sunshine Express Garden Centre is committed to providing our guests and employees with available emergency information in an accessible way upon request.

Training

Sunshine Express Garden Centre will provide training to employees, volunteers and other staff members on Ontario’s accessibility laws and on the Human Rights Code as it relates to people with disabilities.

Sunshine Express Garden Centre will take the following steps to ensure employees are provided with the training required to meet Ontario’s accessible laws:

  • All new employees will be trained as appropriate to their duties
  • Employees will receive training each year
  • Employees will be trained when changes are made to the policy
  • A record will be kept of all training provided.

Information and Communication

Sunshine Express Garden Centre is committed to meeting the communication needs of people with disabilities. We will consult with people with disabilities to determine their information and communication needs.

Sunshine Express Garden Centre will ensure that our Internet site and any new updates, including web content conform to the World Wide Web Consortium Content Accessibility Guidelines (WCAG) 2.0, at Level AA where this is practicable.

Upon request, we will provide, or will arrange for the provision of accessible format and communication supports for persons with disabilities in a timely manner that takes into account the person’s accessibility needs due to disability.

Sunshine Express Garden Centre welcomes feedback, including feedback about the delivery of our services and products to persons with disabilities. Sunshine Express will investigate and respond to all complaints relating to such services in a timely, thorough and objective manner.

All guests can submit feedback or questions to info@sunshine-express.ca.

Employment

The employment standards build upon existing requirements under the Human Rights Code in relation to how to accommodate individuals with disabilities throughout the job application process and the employment relationship.
We will take the following steps:

  1. Recruitment – Sunshine Express Garden Centre will notify its employees and the public about the availability of accommodations for applicants with disabilities in the recruitment process.
  2. Recruitment, Assessment or Selection Process – Sunshine Express Garden Centre will notify job applicants when they are individually selected to participate further in an assessment or selection process that accommodations are available upon request, in relation to the materials or processes to be used in the job assessment or selection process. If a selected applicant requests an accommodation, we will consult the applicant and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the individuals accessibility needs due to disability.
  3. Notice to Successful Applicants – When making offers of employment, we will notify the successful applicant of our policies for accommodating employees with disabilities.
  4. Documented Individual Accommodation Plans – Sunshine Express Garden Centre will maintain a written process for the development of documented individual accommodation plans for employees with disabilities.
  5. Return to Work Process – Sunshine Express Garden Centre will maintain a documented return to work process for its employees who have been absent from work due to a disability and who require disability-related accommodations in order to return to work. The return to work process outlines the steps we will take to facilitate the return to work and will include documented individual accommodation plans as part of the success.
  6. Sunshine Express Garden Centre will take into account the accessibility needs of employees with disabilities, as well as individual accommodation plans when conducting performance management, providing career development and advancement to employees, or when redeploying employees.

The Accessibility Plan will be reviewed and updated at least once every five years.

For more information on this accessibility plan or to request it in another format, send an email to info@sunshine-express.ca.

Sunshine Express Garden Centre is committed to providing our guests and employees with available emergency information in an accessible way upon request.